Privacy Policy
Last updated: October 2026
1. Information We Collect
We collect information you provide directly to us, such as when you make a reservation, sign up for our email list, contact us through our website, or otherwise communicate with us. This may include your name, email address, phone number, and any other information you choose to provide.
2. How We Use Your Information
We use the information we collect to process reservations, send you promotional communications (where you have opted in), respond to your inquiries, and improve our services. We do not sell your personal information to third parties.
3. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings.
4. Third-Party Services
We use third-party services such as Mews (lodge reservations), Tock (restaurant reservations), and Toast (online ordering). These services have their own privacy policies governing the use of your information.
5. Contact Us
If you have questions about this Privacy Policy, please contact us at info@balsamlakelodge.com or by phone at 715-485-3210.